At [Wattzio], we want you to shop with confidence. If you are not fully satisfied with your purchase, our return and refund policy makes the process simple and transparent.
1. Eligibility for Returns
You may request a return within 7 days of delivery.
Items must be unused, undamaged, and in original packaging (including all accessories, manuals, and warranty cards).
Proof of purchase (invoice/order ID) is required.
2. Non-Returnable Items
The following items are not eligible for return or refund:
Products damaged due to misuse, improper handling, or accidental damage.
Items without original packaging or missing accessories.
3. Refunds
Once your return is approved and inspected, we will initiate a refund within 7–10 business days.
Refunds will be issued to your original payment method.
In case of COD orders, refunds will be processed via bank transfer or store credit.
Shipping fees (if applicable) are non-refundable.
4. Replacements / Exchanges
Defective or damaged items may be eligible for a free replacement within 7 days.
Replacement is subject to stock availability.
5. Return Process
Contact our support team at support@wattzio.in within 7 days of receiving your order.
Provide your order number, product details, and reason for return.
Our team will guide you through the return shipping process.
Once the item is received and verified, we’ll process your refund/replacement.
6. Contact Us
For any queries about returns and refunds, please reach out: 📧 Email: support@wattzio.in 📞 Phone:
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